Privacy Policy

Last updated: August 26, 2025

At Nuraliving (“we”, “our”, “us”), we respect your privacy and care about how your information is handled. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the terms outlined here. If you do not agree, we kindly ask that you refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, for legal reasons, or to serve you better. Any updates will be posted here with a revised “Last updated” date. Please check back periodically so you’re aware of how we protect your information.

How We Collect and Use Your Information

To provide you with a smooth shopping experience, we collect personal information from you in a few ways:

1. Information You Provide Directly

Examples include:

  • Contact details: name, address, phone number, and email.

  • Order details: billing/shipping address, payment confirmation, and order history.

  • Account details (if you create one): username, password, and preferences.

  • Shopping activity: items you view, save, or purchase.

  • Customer support: details you provide when you contact us.

2. Information Collected Automatically

Like most websites, we use cookies and similar technologies to understand how you use our site. This may include:

  • Device and browser details

  • IP address

  • Pages visited, clicks, and cart actions

This helps us improve our website, personalize your experience, and keep things running smoothly.

3. Information from Third Parties

We may also receive information about you from trusted partners, such as:

  • Payment providers (to process transactions)

  • Shipping partners (to deliver your orders)

  • Website hosting and e-commerce platforms (we use WooCommerce/WordPress to power our store)

  • Marketing partners (to send offers or show you relevant products)

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Communicate with you about purchases, returns, or support inquiries

  • Send you updates, promotions, and offers (if you’ve opted in)

  • Improve our website and services

  • Detect and prevent fraud or misuse

  • Comply with legal obligations

Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences

  • Keep your cart active

  • Improve site performance

  • Show you personalized offers

You can manage or block cookies in your browser settings. Please note, disabling cookies may affect some features of our site.

Sharing Your Information

We only share your personal information when necessary to run our business, such as with:

  • Payment processors

  • Shipping and fulfillment providers

  • IT and support services

  • Marketing and advertising partners (if you’ve opted in)

We never sell your personal information without your consent.

User-Generated Content

If you leave product reviews or share content on our site, please be aware that this information may be public and visible to others.

Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security & Retention

We take your privacy seriously and use reasonable safeguards to protect your personal information. However, no method of online transmission is 100% secure.

We retain your information only as long as necessary for the purposes described here — such as fulfilling orders, complying with legal requirements, or resolving disputes.

Your Privacy Rights

Depending on your location, you may have rights such as:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Ask us to update inaccurate details.

  • Deletion: Request we delete your data (where legally possible).

  • Opt-out: Choose not to receive marketing emails or targeted ads.

  • Portability: Request a copy of your data to transfer elsewhere.

You can manage your preferences anytime by contacting us. We’ll never discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we handle your data, please reach out to us first — we’re committed to resolving issues quickly and fairly. If you’re not satisfied, you may have the right to lodge a complaint with your local data protection authority.

Operations in the United States

Our website is operated from the United States. If you are accessing it from outside the U.S., please note that your data will be processed here under U.S. laws, which may differ from those in your country.

Contact Us

If you have any questions about this Privacy Policy or your personal data, you can reach us at:

privacy@nuraliving.com
Nuraliving, [Your Business Address], United States